FAQ's

Where are you located?
We are located in Texarkana, TX.

Luna Boutique

4020 Gibson Lane

Texarkana, Texas 75503

Phone: 903-792-LUNA

Email: lunaboutique3414@gmail.com

What are your store hours?

We are open:

Monday - Friday: 10am-7pm

Saturday: 12am - 6pm

Sunday: 12-5pm

Are all of the items on your website in-store also?
Yes, at least 90% of our items can be found at our storefront location.

Are all of the items on your website in-store also?
You may email us at hello@shoplunaboutique.com or call the store at 903-792-LUNA during business hours.

Creating an Account

Do I need to create an account to shop/checkout?

No. You do not need to create an account to shop. You may checkout as a guest. It is recommend that you do create an account to allow you to go back and check up on orders or for faster checkout on your next purchase.

I forgot my password?

You may retrieve your password by clicking on the "Lost Password" that's located on the login page. If you need any extra help feel free to contact us :)

Orders

Will I receive a tracking number after placing an order?
Yes, you should receive an email with your order information. You should receive an email right after placing an order. Once the order has been shipped you should receive another email with the order information and tracking number. Expect 1-2 business days to have your items shipped.

Do you offer "In-Store Pick up"?

Yes, we do! Be sure to select the "In-Store pick up" at checkout. Once your order is ready for pick-up you will receive an email that your order is ready for pick-up. If you haven't received an email within 30 minutes be sure to contact us at 903-792-5862.

IF YOU HAVE ANY OTHER QUESTIONS BE SURE TO FILL OUT OUR "CONTACT US" FORM THAT IS LOCATED AT THE BOTTOM OF THE PAGE!!

Thank you for shopping LUNA :)